Contact us
Contact us
Reporting Hybrid Battery Issues and Claim Review Process
If you suspect an issue with your hybrid battery system, please report it within 5 days of discovering the problem.
Warranty claims will be reviewed within a minimum of 24 hours. Claims submitted over the weekend or public
holidays will be reviewed on the next available business day.
*Please note : Dash lights on the vehicle do not conclude your hybrid battery has failed!
Complete your warranty claim in 3 simple steps
Report an Issue:
Submit basic details and images
Call Back:
Our team will contact you to confirm the issue and guide you.
Repairs:
Approved claims are resolved at an authorized service center within 3 working days, fully covered by
HiiVolt.
Phone: +60 14 359 5900
Email: support@hiivolt.com
Service Center: No. 12, Jalan Penyelenggara U1/77, Hicom Glenmarie Industrial Park, Seksyen U1, 40150 Shah Alam, Selangor, Malaysia.
Office: Unit 2-1, Level 2, Tower 3, UOA Business Park,
Shah Alam, Selangor, Malaysia
Mon-Fri: 9am - 6pm
Sat: 9am - 1pm